Brand, program & execution consultancyEst. Los Angeles11.23

wherevisionmeetsexecution

For companies building something physical, branded and hard to categorize.

eleven23 helps ambitious companies define what they are building, shape how it should be experienced, and create the structure to bring it to life.

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02 / The gap
The problem we solve

Most ambitious ideas don't fail for lack of vision. They fail in the space between vision and delivery, where strategy, brand, operations, budgets and build move in different directions.

eleven23 brings them back into one line of accountability. One person who can hold the strategy, shape the brand, build the program, and stand on the site when it's delivered.

03 / The model

One discipline,
four movements.

01 / Define

Define

Strategy · Positioning
Opportunity · Customer · Direction
02 / Design

Design

Brand identity · Narrative
Experience · Touchpoints · Environment
03 / Structure

Structure

Programs · Teams · Systems
Budgets · Governance · Partners
04 / Deliver

Deliver

Implementation · Coordination
Execution · Launch · Improvement
The difference

Execution is the
room you walk into.

04 / Selected work

Vision, made real, across brand, retail, experience and the built environment.

IMAX VR flagship experience centre interior, Los Angeles
(01)
ExperienceBrandProgram leadership

IMAX VR

Translating a flagship entertainment brand into an entirely new category of physical experience, a 15,000 sq ft flagship, from concept to launch.

View case study
Tesla retail showroom interior with Model S
(02)
Retail rolloutProgram managementBrand standards

Tesla Retail

Supporting a disruptive brand's move into physical space, translating design intent into consistent customer environments at the speed of a fast-growth rollout.

View case study
Industrious Malibu premium workplace exterior
(03)
WorkplaceHospitalityDelivery

Industrious Malibu

A premium, hospitality-informed workplace delivered with design integrity under real-world constraints, where the customer experience and the build had to stay aligned.

View case study
W/In premium padel, an architectural glass court built into a modern home
(04)
Brand creationPremium sportVenture strategy

W/In

Developing the brand world for a premium private padel court company, from naming and positioning to identity direction, campaign language, social system and future brand applications.

View case study
Selected experience
  • Tesla
  • IMAX
  • Polestar
  • Industrious
  • WeWork
  • REEF
  • ICON
  • Lexus
  • Apple
05 / The range

The range is the advantage.

Brand, operations, experience and execution are usually treated as separate disciplines. Customers never experience them separately, and neither should the people building them.

Jim Gentili, founder of eleven23
07 / About

Jim Gentili has spent his career in the part of the organization where the idea meets reality: translating ambitious concepts into brands, environments, programs and finished experiences.

Across automotive, technology, entertainment, hospitality, coworking, retail and the built environment, the through-line is the same: make the ambiguous coherent, scalable and real.

09 / Start

Let's close the distance
between vision and execution.

Bring us the challenge, especially the one that's hard to categorize.